Shipping Policy

Shipping Policy for First Information Institute of Technology (FIIT)

At First Information Institute of Technology (FIIT), operated by the Ahmad Khan Welfare Society, we strive to provide seamless and efficient delivery of our products and services. Our shipping policy ensures clarity and transparency for all our valued customers:

1. Digital Products and Services:

   • For digital products and services such as online courses, e-books, and software downloads, shipping fees are not applicable.
   • Upon successful completion of the payment process, customers will receive immediate access to the digital content through their registered email address or download links provided on the website.

2. Physical Goods:

   • FIIT may offer physical goods such as merchandise, study materials, or equipment related to educational programs.
   • Shipping fees, if applicable, will be clearly communicated to customers during the checkout process.
   • We aim to dispatch physical goods promptly upon receipt of the order and payment confirmation.
   • Delivery times may vary depending on the shipping destination and chosen shipping method.

3. Shipping Address:

   • Customers are responsible for providing accurate and up-to-date shipping information during the checkout process.
   • FIIT will not be liable for any delays or delivery issues resulting from incorrect shipping addresses provided by the customer.

4. Shipping Methods:

   • FIIT utilizes reputable shipping carriers to ensure timely and secure delivery of physical goods.
   • Customers may have the option to choose from standard or expedited shipping methods, where applicable.
   • Shipping methods and estimated delivery times will be provided to customers at the time of purchase.

5. Order Tracking:

   • For orders that include shipment tracking, customers will receive tracking information via email once the order has been dispatched.
   • Customers can track the status of their orders using the provided tracking number through the respective shipping carrier's website.

6. International Shipping:

   • FIIT may offer international shipping services for certain products and services.
   • Customers are responsible for any customs duties, taxes, or import fees incurred upon delivery of international orders.

7. Shipping Policy Updates:

   • FIIT reserves the right to update or modify this shipping policy at any time without prior notice.
   • Any changes to the shipping policy will be reflected on the FIIT website.

For further inquiries or assistance regarding our shipping policy, customers are encouraged to contact FIIT's customer support team.

Thank you for choosing First Information Institute of Technology (FIIT) for your educational and training needs. We are dedicated to delivering excellence in every aspect of our service, including shipping and delivery.